Dan is co-founder of Apogee, a design research & usability service company based in Hong Kong. He recently co-authored the book Global UX with Whitney Quesenbery, a collection of stories and distillation of insights from UX practitioners around the world. He also co-wrote The Usability Kit with Gerry Gaffney, an implementation guide providing best practices and guidelines for UX design teams. Dan previously worked on a usability team for Telstra Australia and has lectured about UX in Hong Kong, China, Singapore, Malaysia, Australia, the USA, New Zealand, Israel, UK, and Japan. He holds a BS in Information Management from Melbourne University in Australia.